All Systems Operational

About This Site

Welcome to the Information Technology Services status page. Review our services below to see current statuses and planned maintenance. If you have any questions or need to report an issue, please contact the IT Service Desk at 206-296-5571 or servicedesk@seattleu.edu.

For information about the services we support, please visit the ITS website: https://www.seattleu.edu/its/

Also, visit the ITS Service Desk portal for documentation on common issues and troubleshooting, and to also submit service tickets: https://servicedesk.seattleu.edu/

AWS EC2 ? Operational
Campus Card ? Operational
Campus Phone Services ? Operational
Canvas ? Operational
Colleague ? Operational
ConnectSU ? Operational
Confluence Operational
Automations Operational
Create and Edit Articles Operational
Notifications Operational
View Content & Articles Operational
CyberSecurity ? Operational
EngageSU ? Operational
InformSU ? Operational
Jira Service Management Operational
Automation for Jira Operational
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Operational
Microsoft 365 ? Operational
Printing (Managed Print Services) ? Operational
mySeattleU ? Operational
Network (wired/wireless, internet) ? Operational
ProcureSU ? Operational
Redhawk Labs (Apporto) Operational
Slate Operational
SU Forms ? Operational
StarRez ? Operational
T: Drives ? Operational
VPN ? Operational
Zoom Meetings ? Operational
Other Operational
Phones Operational
Teams Phones Calling Queues ? Operational
Teams Phones ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024
Completed - The scheduled maintenance has been completed.
Mar 28, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 03:00 PDT
Scheduled - Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning from 3:00 AM to 7:00 AM. During this time, Colleague UI and mySeattleU will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Mar 27, 08:44 PDT
Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024
Completed - The scheduled maintenance has been completed.
Mar 21, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 03:00 PDT
Scheduled - Weekly maintenance on our Colleague Production and Non-Production systems takes place every Thursday morning from 3:00 AM to 7:00 AM. During this time, Colleague UI and mySeattleU will be unavailable. Thank you for your patience as we conduct this necessary maintenance to ensure our systems are secure and reliable.
Mar 20, 09:12 PDT
Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024
Resolved - This incident has been resolved.
Mar 18, 13:44 PDT
Investigating - We have reports that our ChromeRiver links do not appear to be working. The vendor website is currently not operational. We are engaging with their support team to understand the nature and estimated length of the outage.
Mar 18, 11:23 PDT
Mar 17, 2024
Completed - The scheduled maintenance has been completed.
Mar 17, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 05:00 PDT
Scheduled - Windows patching occurs every month, to keep university systems secure and up-to-date. The Services/Components listed below will be intermittently unavailable during the maintenance window of 5am - 12pm.
Mar 14, 14:00 PDT
Completed - The scheduled maintenance has been completed.
Mar 17, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 06:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 15, 07:10 PDT
Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.